Privacy Policy


Last Updated: December 29th 2024

At Uptown Med Spa, your privacy matters to us. This Privacy Policy outlines how we collect, utilize, share, and protect your personal information when you interact with our website, book services, or engage with us at any of our locations.

By using our website or services, you accept the terms detailed in this Privacy Policy.

1. Information We Collect

To provide the best possible experience, we may gather the following information:

  • Personal Details: Your name, email address, phone number, and mailing address.

  • Appointment Information: Details provided when booking consultations or services.

  • Payment Information: Data needed to process transactions, such as billing information.

  • Online Interaction Data: Information such as IP address, device type, and browsing activity.

  • Health-Related Data: Information about your medical history or treatment preferences shared voluntarily to personalize your care.

2. How We Use Your Information

We utilize the information collected to:

  • Schedule and manage your appointments efficiently.

  • Deliver personalized treatments tailored to your needs.

  • Keep you informed about your services or upcoming appointments.

  • Send promotions, updates, or newsletters, if you’ve opted in.

  • Analyze website usage to improve functionality and user experience.

  • Meet legal and regulatory obligations.

Your information is never used for purposes outside of these stated reasons.

3. Sharing Your Information

We prioritize keeping your information secure. We may only share your data in the following instances:

  • With trusted service providers, such as scheduling platforms or secure payment processors, who assist us in delivering our services.

  • To comply with legal requirements or to protect the rights and safety of our clients and business.

  • In cases of business restructuring, such as mergers or acquisitions, where prior notice will be provided.

Third-party partners are bound by strict confidentiality and data protection agreements.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Monitor website performance and visitor behaviour.

  • Deliver relevant content and advertisements.

  • Customize your user experience.

You can manage cookie preferences through your browser settings, though disabling cookies may affect certain functionalities.

5. Safeguarding Your Information

Protecting your personal data is our top priority. We implement:

  • Industry-standard encryption and secure storage measures.

  • Controlled access to sensitive information within our team.

  • Regular security updates and system monitoring.

While we strive for optimal security, no online platform is entirely risk-free. We encourage safe practices when sharing information.

6. Your Rights

You have control over your personal information. You can:

  • Request access to the data we hold about you.

  • Update or correct your information at any time.

  • Opt out of receiving marketing communications.

  • Request the deletion of your personal information where permissible by law.

To exercise these rights, contact us at skinbyuptown@gmail.com or call us at 905-341-7262.

7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any revisions will be published on this page, with the “Last Updated” date modified accordingly.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please reach out to us:

Uptown Med Spa
Phone: 905-341-7262
Email: skinbyuptown@gmail.com

Thank you for trusting Uptown Med Spa with your care and privacy. Your confidence in us is our greatest reward.